At Vedic Rudraksha Mala, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Website”). Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
1.1. Personal Information
When you make a purchase or create an account on our Website, we may collect personal information such as:
- Your full name
- Email address
- Shipping address
- Billing address
- Contact phone number
This information allows us to process transactions and provide customer service efficiently.
1.2. Payment Information
For payment processing, we collect necessary financial details, such as your credit or debit card information. However, we do not store your payment details directly on our servers. Instead, trusted third-party payment processors securely handle all transactions. Please note that by making a purchase, you authorize us to share your payment information with these processors.
1.3. Usage Data
We may collect non-personal information about how you interact with our Website. This includes:
- Your IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages visited and time spent on the Website
This data helps us improve the Website’s functionality, personalize your experience, and ensure security.
2. How We Use Your Information
2.1. Order Fulfillment
We use the personal and payment information you provide to:
- Process your orders
- Deliver products to you
- Communicate about your order status and address any inquiries
2.2. Communication
With your consent, we may send you:
- Transactional emails to confirm orders, shipping, and account changes
- Marketing emails, such as promotional offers, newsletters, and updates about new products or services. You can opt out of marketing emails at any time by following the unsubscribe link included in these emails.
2.3. Analytics and Improvements
We use usage data to analyze trends, measure website performance, and understand customer behavior. This helps us optimize our services and the overall user experience. Information collected for analytics purposes is anonymized and does not directly identify you.
3. Data Security
3.1. Security Measures
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure socket layer (SSL) technology for financial transactions, and other procedural safeguards. However, please be aware that no system is entirely secure, and we cannot guarantee the absolute security of your data.
3.2. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, regulatory, accounting, or reporting requirements.
4. Sharing Your Information
4.1. Third-Party Service Providers
We work with trusted third-party service providers to facilitate our operations, such as:
- Payment processors
- Shipping and delivery companies
- Data analytics services
These third parties are granted access to your information only as necessary to perform their respective services on our behalf, and they are contractually bound to keep your information confidential.
4.2. Legal Compliance and Protection
We may disclose your information to law enforcement or government authorities when required by law or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect the rights, safety, and security of Vedic Rudraksha Mala, our customers, or the public
- Prevent fraud or investigate illegal activities
5. Cookies and Tracking Technologies
5.1. Cookies
We use cookies and similar tracking technologies to enhance your experience on the Website, such as remembering your preferences, improving site performance, and providing personalized recommendations. Cookies are small text files stored on your device that help us track user behavior. You may modify your browser settings to block or delete cookies, but doing so may limit certain functionalities on the Website.
5.2. Third-Party Tracking
We may also use third-party services (such as Google Analytics) to collect and analyze information about your activity on our Website. These third parties may use cookies or other tracking technologies to collect information on our behalf. Their use of your information is governed by their respective privacy policies.
6. Your Choices and Rights
6.1. Access and Correction
You have the right to access, update, correct, or delete your personal information stored on our Website. You can make changes directly by logging into your account or by contacting our support team for assistance.
6.2. Opting Out of Marketing Communications
If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions included in those emails. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders.
7. Children’s Privacy
7.1. Age Restriction
Vedic Rudraksha Mala does not knowingly collect or solicit personal information from individuals under the age of 18. The Website is intended for use by adults. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.
8. Changes to This Privacy Policy
8.1. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any significant changes to our privacy practices will be posted on this page, and we will notify you via email or a prominent notice on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Vedic Rudraksha Mala
[Insert Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]