At Vedic Rudraksha Mala, we are committed to delivering your sacred products in a timely, safe, and reliable manner. Please read our shipping guidelines below:
1. Shipping Locations
We currently ship across India and to select international locations. If your location is not listed at checkout, please contact us for assistance.
2. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Energized or customized items may take an additional 1–2 days for preparation.
3. Shipping Partners
We use trusted courier services like DTDC, Blue Dart, India Post, and Delhivery to ensure timely and secure delivery.
4. Delivery Time
- Domestic (India): 4–7 business days
- International: 7–15 business days (depending on location and customs clearance)
Please note: delivery timelines may vary based on your location and any unforeseen circumstances (e.g., weather or courier delays).
5. Shipping Charges
- Domestic: Free shipping on orders above ₹999. For orders below ₹999, a flat shipping fee will be applied.
- International: Shipping charges are calculated at checkout based on weight and destination.
6. Tracking Your Order
Once your order is shipped, a tracking ID will be sent to your registered email and/or WhatsApp number for real-time updates.
7. Incorrect Shipping Address
Please ensure your shipping details are correct at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.
8. Damaged or Lost Items
If your item arrives damaged or is lost in transit, please contact us within 48 hours of delivery for resolution. We will work with the courier service to resolve the issue promptly.
📦 Contact Us for Shipping Support
ALPHA PHOENIX INTERNATIONAL
Door No. 9-2, Opposite Priyadarshini College
Pulladigunta, 5th Mile – 522017
Guntur (Dist), Andhra Pradesh, India
📱 Phone: +91 73374 13776
📧 Email: info@vedicrudrakshamala.com